Information Collection and Use
Heavenly Cruises explicitly asks when we need information that personally identifies you (“Personal Information”). Your personal information is used to create your personal access to our services, and to contact you in the course of using these services. Financial information that is collected is used to verify, identity and to bill you for services, as applicable. Under no circumstances will Heavenly Cruises make any personal information about an individual user available to anyone.
Your email address is used to only send you information that you have requested. As part of your use of our services, Heavenly Cruises allows you to elect to receive, or not receive, certain information from Heavenly Cruises. Heavenly Cruises adheres strictly to permission-based email policy. Except as mentioned above Heavenly Cruises will not send you unsolicited email information, commercial offers or advertisements. Heavenly Cruises will not sell, rent, or loan our contact lists (including customer data) to any outside firms. All emails that you have requested will have an option to unsubscribe. Unsubscribe requests are fulfilled within minutes and no further communications will be sent to users who have stated that they do not wish to receive the specified information.
Communications from the Site
We send all new users a welcoming email to verify their new account. Established users will occasionally receive information on upcoming cruises, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Customers can unsubscribe via the unsubscribe mechanism at the bottom of each email.
We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the user’s wishes.
Website Usage Information
We use your IP address to help diagnose problems with our server, and to administer our Web site. We do not link your IP address to any personally identifiable information. We use tracking information to determine which areas our site users visit based on traffic to those areas. Heavenly Cruises does not track what individual users read, but rather how often each page is visited. This helps us maintain a superior and informative website for you.
Contacting Heavenly Cruises about Privacy
If you have any questions about our privacy statement, the information we have collected from you online, the practices of this site, or your dealings with this web site, please contact us:
Heavenly Cruises at: 20021 Gibbs Dr. Sonora, CA 95370